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Support Days

Monitoring and Evaluation Results 2015

Premier League & The FA Facilities Fund

Support Days

Introduction

The Foundation offers a ‘through-life’ approach to all projects it has funded, which means that we continue to help and support a project long after our grant has been awarded. We believe that this offer of continued support sets us out from other grant funders and helps ensure that a project achieves the best possible outcomes.

The key way that the Foundation offers support to a project is through a system of Support Day meetings. 

Every organisation that has been awarded a facilities grant of over £20,000 is required to attend an annual Support Day meeting once the funded site is open and in-use. The Support Day involves meeting face-to-face with the County FA and a Foundation representative to provide an update on the project and review the Football Development Plan. Applicants also have the opportunity to talk through the success and achievements of the project as well as to discuss any future developments or further support required.

Any issues can then be identified and actions are agreed by all parties to help rectify these. This process not only ensures that underperforming facilities are given the necessary support to get them back on-track, but also pinpoints how successful projects can perform even better. 

Report period

The findings and graphs below relate to the 2014 calendar year.


Key findings

155

 Support days held

81%

Have self-certified as being 'long term sustainable'

 

 

 

 

 


228

Support day lites held

5%

Increase in projects scoring highly

90%

of grantees happy with the Support Day process

80%

of sites that had support day lite are exceeding their targets

Key graphs

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Comments

  • During 2014, 155 Support Day meetings were held with grantees by County FA and Foundation representatives.
  • The Foundation has a team of regional staff which ensures face-to-face support can be provided to all projects across the country.
  • Support Day meetings are a key element of the Foundation’s ‘through-life’ support to projects.
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Comments

  • At the end of each Support Day meeting, projects are scored using a scale of 0 – 5, based on how successful the project is in meeting its expected outcomes.
  • Based on 155 scores submitted, 58.7% of projects scored highly (3 or above) which means they are exceeding expectations. A further 31.6% received a score of 2, which means that 90% of projects are meeting most of the expectations.
  • Only 10% of projects scored poorly, and in-depth support – in line with the action plan agreed at the Support Day – will be provided to these projects to ensure they get back on track. 
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Comments

  • In 2013, the Foundation introduced a new method of support known as a Support Day Health Check, whereby a Foundation representative holds a meeting with grantees over the phone.
  • This process was introduced as a cost-effective way to provide continued support to the portfolio of older projects which have been identified as low risk, so do not require a full Support Day meeting.
  • 229 Support Day Health Checks took place in 2014, across a range of clubs, schools and Local authority projects.

 

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Comments

  • The same scoring system is used to evaluate the success of projects undergoing a Support Day Health Check process
  • Based on 229 scores submitted at time of publication, 80% of projects scored highly (3 or above) which means they are at least meeting expectations.
  • A further 18.2% received a score of 2, which means that 98.2% of projects are meeting most of the expectations.
  • However, for the small number of projects (4 - 1.8%) identified as scoring two or below, a full Support Day meeting will take place to agree on an action plan to resolve issues identified.
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Comments

  • By combining the Support Day and Support Day Health Check scores, it enables us to have a clear overview on the progress of Facilities Scheme projects for 2014.
  • Included within this are projects which scored 3 or above in 2013, which although not seen via the Support Day process in 2014 - as they skip a year due to their high score – are still deemed to be delivering against their objectives.
  • An additional 194 sites were not seen in either 2013 or 2014 as they have been performing satisfactorily for a number of years and are deemed to be low risk.
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Comments

  • As the Foundation has been delivering the Support Day process since 2006, it enables us to review the effect that this method of support has achieved over the years.
  • By looking back across just the last five years, we can see that the proportion of projects that have scored highly has increased by 4.5%.
  • This has been achieved, even though the portfolio of projects funded via the Facilities Scheme has been increasing each year. 
  • This demonstrates that the continued support the Foundation and County FAs provide to projects has positive results.
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Comments

  • In keeping with how the Foundation has embedded the sustainability matrix as a consistent measure across all of its processes, a project’s sustainability is also assessed during the Support Day meeting.
  • A scale of 1 (poor) to 4 (very good) is given for each of the eight areas assessed within the matrix.
  • On average, most sections show evidence of sustainability being in place, with both Community and Management in particular scoring well.
  • For any areas which may need further improvement, actions agreed at the Support Day meeting should help improve these.
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Comments

  • As part of the Foundation continuous improvement ethos an annual review of the Support Day process takes place in each to find out what worked well and highlight any improvements that may need to be made.
  • To help inform this review, all grantees who had attended a Support Day or Support Day light were asked to complete a survey.
  • Overall the feedback was positive, with 90% of respondents agreeing that they received useful advice and 91% agreeing that the Support Day process was beneficial.